Research
Research is central to our mission promoting quality, learning, and innovation in the European third sector. We aim to understand and visibilise the varied conceptions of Quality across Europe and sectors, identify the challenges CSOs face in achieving impact and share disseminate learning and best practices.
Training
At CoQuality, we offer specialised training programmes designed to equip organisations in the third sector with the knowledge and skills needed to implement quality-oriented systems effectively. Our trainings focus on key areas such as quality management, innovative approaches, and practical tools as well as exploring key themes and offering cutting edge knowledge for the Third Sector.
WHY DEI MATTERS: AND HOW TO DO IT RIGHT
Seminar 12 of June 2025
With Uzoamaka Anita Asiegbu
Hosted by CoQuality Network
“Real inclusion means redesigning our systems, not just inviting diverse voices to the table.”
1) Why DEI Matters Now
We explored why DEI is not a trend or an optional add-on, but a core requirement for civil society organizations operating in a context where exclusionary narratives, shrinking civic space and attacks on minority rights are rising across Europe. DEI strengthens our legitimacy, improves our effectiveness, and ensures we truly uphold the values we advocate for. It is both a moral imperative—rooted in justice, fairness and human rights—and a strategic necessity that drives trust, innovation, talent retention, and better service delivery.
2) What We Covered in the Session
We examined the foundations of Diversity, Equity and Inclusion, using clear definitions and practical examples to highlight common misconceptions and knowledge gaps that often lead to performative DEI. Together, we identified the structural barriers holding NGOs back—tokenism, lack of leadership buy-in, unconscious bias, limited resources, and the absence of clear frameworks.
We explored the difference between performative DEI and structural, accountable DEI, looking at how real change requires policies, budgets, leadership modelling, inclusive communication practices and ongoing evaluation.
The session also introduced practical, low-cost strategies that NGOs can adopt immediately, along with case studies from European organizations showing both effective models and the consequences of not addressing exclusion.
3) Three Key Conclusions for NGOs
1. Start with honesty and structure. Conduct an internal assessment, identify gaps, and define clear DEI goals—without this foundation, actions remain superficial.
2. Inclusion requires systems change, not symbolic gestures. Effective DEI means embedding equity into policies, recruitment, data, program design and leadership accountability.
3. Small steps can have big impact. Even NGOs with limited resources can strengthen DEI through accessible communication, diverse decision-making, partnerships with affected communities, and continuous measurement of progress.
